Revenue Assurance and Billing Integrity
Organisations routinely deliver services they never bill for, or bill at the wrong rate, and never discover it. This course covers how revenue leaks between delivery and collection, and the controls and reconciliations that find the money already earned.
Course outline
What this programme covers, module by module.
- 01Where revenue leaks between delivery and cash
- 02Mapping the revenue chain end to end
- 03Reconciling service delivered against service billed
- 04Rating, pricing and contract application errors
- 05Credit notes, adjustments and write off analysis
- 06Quantifying leakage and prioritising recovery
- 07Preventive controls and ongoing assurance
What you will gain
- Map the revenue chain from service delivery to cash
- Identify the points where revenue commonly leaks
- Reconcile delivered service against billed service
- Detect rating, pricing and contract application errors
- Quantify leakage and prioritise recovery
- Build controls that stop leakage recurring
Who should attend
- Finance and revenue assurance staff
- Billing and commercial analysts
- Internal auditors
- Operations managers accountable for revenue
Upcoming sessions
| Date | City | Duration | Fees | Book |
|---|---|---|---|---|
| 26 to 28 Oct 2026 | London | 3 Days | US$1,500 | |
| 16 to 18 Nov 2026 | Dubai | 3 Days | US$1,500 | |
| 30 Nov to 2 Dec 2026 | Pretoria | 3 Days | R13,000 | |
| 11 to 13 Jan 2027 | Durban | 3 Days | R13,000 | |
| 22 to 24 Feb 2027 | Cape Town | 3 Days | R13,000 | |
| 27 to 29 Apr 2027 | Johannesburg | 3 Days | R13,000 | |
| 28 to 30 Jun 2027 | London | 3 Days | US$1,500 |
Fees are per delegate and exclude VAT. Public intakes are confirmed once minimum numbers are met. We also deliver this course on your own schedule, in-house or live online.
Enquire about this course
Register your team or ask for a tailored in-house quote. We reply within one working day.
WhatsApp usCourse brochure (PDF)- Fees from
- R13,000 per delegate
- Duration
- 3 Days
- Field
- Finance, Accounting & Budgeting
- Formats
- In-house, public, online
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