Project Handover and Operational Readiness
Projects are frequently declared complete while the people who must run the result are not ready to receive it. This course covers preparing operations for handover, proving readiness and closing a project so that support does not fall back on the delivery team.
Course outline
What this programme covers, module by module.
- 01Why projects finish before the business is ready
- 02Defining operational readiness and its criteria
- 03Planning handover from the start, not the end
- 04Documentation, training and knowledge transfer
- 05Readiness testing, trials and dry runs
- 06Acceptance, sign off and residual defects
- 07Transitioning support and releasing the project team
What you will gain
- Define what operational readiness actually requires
- Plan handover from early in the project rather than at the end
- Prepare documentation, training and support arrangements
- Test readiness before accepting handover
- Agree acceptance criteria and sign off
- Transition support and release the project team
Who should attend
- Project managers and delivery leads
- Operations and service managers receiving projects
- Business change and readiness staff
- Support teams inheriting new systems or assets
Upcoming sessions
| Date | City | Duration | Fees | Book |
|---|---|---|---|---|
| 2 to 3 Nov 2026 | Cape Town | 2 Days | R10,000 | |
| 23 to 24 Nov 2026 | Johannesburg | 2 Days | R10,000 | |
| 8 to 9 Dec 2026 | London | 2 Days | US$1,100 | |
| 11 to 12 Jan 2027 | Dubai | 2 Days | US$1,100 | |
| 25 to 26 Jan 2027 | Pretoria | 2 Days | R10,000 | |
| 29 to 30 Mar 2027 | Durban | 2 Days | R10,000 | |
| 14 to 15 Jun 2027 | Cape Town | 2 Days | R10,000 |
Fees are per delegate and exclude VAT. Public intakes are confirmed once minimum numbers are met. We also deliver this course on your own schedule, in-house or live online.
Enquire about this course
Register your team or ask for a tailored in-house quote. We reply within one working day.
WhatsApp usCourse brochure (PDF)- Fees from
- R10,000 per delegate
- Duration
- 2 Days
- Field
- Project Management
- Formats
- In-house, public, online
More in Project Management
Fundamentals of Project Management
Every successful project rests on a set of core disciplines that anyone can learn. This foundation programme covers the full project life cycle, from initiation and planning to execution, control, and closure.
Advanced Project Management
Experienced project managers face challenges that go beyond the basics, from complex stakeholders to competing constraints. This course builds the advanced planning, control, and leadership skills needed to deliver demanding projects.
Agile Project Management with Scrum
Agile methods help teams deliver value quickly and respond to change as they go. This course covers the principles of agile and the Scrum framework, showing how to run iterative projects that keep customers involved.