Operational Analytics and Process Improvement
Course overview
Data can reveal exactly where processes lose time, money, and quality. This course shows how to use operational data to find bottlenecks, measure improvement, and support decisions that make work run better.
What you will gain
- Identify the metrics that matter for operations
- Use data to locate bottlenecks and waste
- Measure process performance over time
- Test whether changes deliver improvement
- Build reports that support daily operations
- Present findings to operational teams
Who should attend
- Operations and process staff
- Analysts supporting operations
- Continuous improvement personnel
- Managers of operational teams
Upcoming sessions
| Date | City | Duration | Fees | |
|---|---|---|---|---|
| 14 to 16 Dec 2026 | Cape Town | 3 Days | R13,000 | Book |
| 12 to 14 Apr 2027 | London | 3 Days | US$1,500 | Book |
| 9 to 11 Aug 2027 | Johannesburg | 3 Days | R13,000 | Book |
Fees are per delegate and exclude VAT. Dates run in the second week of each month. We also deliver this course on your own schedule, in-house or live online.
More in Data & Analytics
Data Analysis and Visualisation with Excel
Excel remains the most widely used analysis tool in business, and few use it to its full potential. This course takes participants beyond basic formulas into structured analysis, PivotTables, and clear charts that reveal what the numbers mean.
Power BI for Business Intelligence and Reporting
Power BI turns scattered data into interactive reports that decision-makers can explore for themselves. This course guides participants from connecting data sources through building models to publishing dashboards that stay current.
Introduction to Data Analytics for Decision Making
This course demystifies data analytics for professionals who need to use data but are not specialists. Participants learn how to ask the right questions, interpret results, and use evidence to support better decisions.