Operational Analytics and Process Improvement
Data can reveal exactly where processes lose time, money, and quality. This course shows how to use operational data to find bottlenecks, measure improvement, and support decisions that make work run better.
Course outline
What this programme covers, module by module.
- 01Identifying the metrics that genuinely matter for operations
- 02Using data to locate bottlenecks, delays and waste
- 03Measuring process performance consistently over time
- 04Testing whether a change delivered a real improvement
- 05Building reports that support daily operational decisions
- 06Presenting findings clearly to frontline operational teams
- 07Linking process data to cost, quality and cycle time
What you will gain
- Identify the metrics that matter for operations
- Use data to locate bottlenecks and waste
- Measure process performance over time
- Test whether changes deliver improvement
- Build reports that support daily operations
- Present findings to operational teams
Who should attend
- Operations and process staff
- Analysts supporting operations
- Continuous improvement personnel
- Managers of operational teams
Upcoming sessions
| Date | City | Duration | Fees | Book |
|---|---|---|---|---|
| 2 to 4 Nov 2026 | Durban | 3 Days | R13,000 | |
| 23 to 25 Nov 2026 | Cape Town | 3 Days | R13,000 | |
| 7 to 9 Dec 2026 | Johannesburg | 3 Days | R13,000 | |
| 11 to 13 Jan 2027 | London | 3 Days | US$1,500 | |
| 1 to 3 Feb 2027 | Dubai | 3 Days | US$1,500 | |
| 29 to 31 Mar 2027 | Pretoria | 3 Days | R13,000 | |
| 7 to 9 Jun 2027 | Durban | 3 Days | R13,000 |
Fees are per delegate and exclude VAT. Public intakes are confirmed once minimum numbers are met. We also deliver this course on your own schedule, in-house or live online.
Enquire about this course
Register your team or ask for a tailored in-house quote. We reply within one working day.
WhatsApp usCourse brochure (PDF)- Fees from
- R13,000 per delegate
- Duration
- 3 Days
- Field
- Data & Analytics
- Formats
- In-house, public, online
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