Monitoring and Observability for IT Systems
Systems fail in ways nobody anticipated, and the difference between a short and long outage is what you can see. This course covers instrumenting systems so problems are visible before users report them.
Course outline
What this programme covers, module by module.
- 01Seeing failure before users report it
- 02What is worth monitoring and what is noise
- 03Metrics, logs and traces and what each is for
- 04Alert design: thresholds, symptoms and meaning
- 05Alert fatigue and reducing false alarms
- 06Investigating an incident using observability data
- 07Availability, performance reporting and service levels
What you will gain
- Decide what is worth monitoring and why
- Instrument systems for metrics, logs and traces
- Design alerts that mean something
- Reduce alert noise and fatigue
- Investigate an incident using observability data
- Report availability and performance honestly
Who should attend
- System and infrastructure administrators
- Operations and support engineers
- Developers responsible for running services
- IT managers accountable for availability
Upcoming sessions
| Date | City | Duration | Fees | Book |
|---|---|---|---|---|
| 2 to 4 Nov 2026 | Pretoria | 3 Days | R13,000 | |
| 16 to 18 Nov 2026 | Durban | 3 Days | R13,000 | |
| 30 Nov to 2 Dec 2026 | Cape Town | 3 Days | R13,000 | |
| 11 to 13 Jan 2027 | Johannesburg | 3 Days | R13,000 | |
| 1 to 3 Mar 2027 | London | 3 Days | US$1,500 | |
| 10 to 12 May 2027 | Dubai | 3 Days | US$1,500 | |
| 12 to 14 Jul 2027 | Pretoria | 3 Days | R13,000 |
Fees are per delegate and exclude VAT. Public intakes are confirmed once minimum numbers are met. We also deliver this course on your own schedule, in-house or live online.
Enquire about this course
Register your team or ask for a tailored in-house quote. We reply within one working day.
WhatsApp usCourse brochure (PDF)- Fees from
- R13,000 per delegate
- Duration
- 3 Days
- Field
- IT & Digital Skills
- Formats
- In-house, public, online
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