Microsoft 365 Administration
Cloud productivity platforms are configured once and then quietly drift into insecure or unusable states. This course covers administering users, licences, sharing and security settings across the main services.
Course outline
What this programme covers, module by module.
- 01Tenant structure, identity and licence models
- 02Users, groups, roles and delegated administration
- 03Sharing, guest access and external collaboration
- 04Security baselines, multi factor authentication and conditional access
- 05Mail, shared mailboxes and distribution management
- 06Retention, data protection and compliance settings
- 07Usage reporting, auditing and troubleshooting accounts
What you will gain
- Manage users, groups and licence assignment
- Configure sharing and external access safely
- Apply security baselines and multi factor authentication
- Manage mailboxes, distribution and shared resources
- Set retention and data protection policies
- Monitor usage and investigate account issues
Who should attend
- System administrators and IT support staff
- IT managers in small organisations
- Service desk staff with administrative duties
- Staff taking over an existing tenant
Upcoming sessions
| Date | City | Duration | Fees | Book |
|---|---|---|---|---|
| 9 to 11 Nov 2026 | Dubai | 3 Days | US$1,500 | |
| 24 to 26 Nov 2026 | Pretoria | 3 Days | R13,000 | |
| 8 to 10 Dec 2026 | Durban | 3 Days | R13,000 | |
| 11 to 13 Jan 2027 | Cape Town | 3 Days | R13,000 | |
| 1 to 3 Feb 2027 | Johannesburg | 3 Days | R13,000 | |
| 6 to 8 Apr 2027 | London | 3 Days | US$1,500 | |
| 14 to 16 Jun 2027 | Dubai | 3 Days | US$1,500 |
Fees are per delegate and exclude VAT. Public intakes are confirmed once minimum numbers are met. We also deliver this course on your own schedule, in-house or live online.
Enquire about this course
Register your team or ask for a tailored in-house quote. We reply within one working day.
WhatsApp usCourse brochure (PDF)- Fees from
- R13,000 per delegate
- Duration
- 3 Days
- Field
- IT & Digital Skills
- Formats
- In-house, public, online
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