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EasyUphill
CORPORATE DEVELOPMENT
+27 81 041 7673
training@eubiz.co.za
68 Sunstone Street, Germiston, 1401
eubiz.co.za
Document & Records Management

Mail Room Operations and Dispatch

Duration
2 Days
Delivery
In-house, public or online
From
R10,000 per delegate
Certificate
On completion
Course overview

Incoming post carries contracts, notices and legal service, and a letter that sits in a tray for three days can cost a deadline. This course covers running a mail room that moves items to the right hands quickly and provably.

What you will be able to do
  • Receive, sort and route incoming items reliably
  • Identify items that are time critical or legally served
  • Record receipt so delivery can be proved
  • Handle registered, courier and signed for items
  • Manage outgoing dispatch, franking and courier bookings
  • Screen suspicious items and escalate safely
Who should attend
  • Mail room and dispatch staff
  • Registry and administrative teams
  • Office and facilities managers
  • Reception staff receiving deliveries
Course outline
01
What arrives in the post and why timing matters
02
Receiving, sorting and routing to the right recipient
03
Time critical items: notices, service of process and deadlines
04
Proof of receipt and internal delivery records
05
Registered, courier and signed for consignments
06
Outgoing dispatch, franking, courier booking and costs
07
Suspicious items, screening and escalation
Upcoming public sessions
DatesVenueDurationFee per delegate
27 to 28 Oct 2026Durban2 DaysR10,000
16 to 17 Nov 2026Cape Town2 DaysR10,000
7 to 8 Dec 2026Johannesburg2 DaysR10,000
11 to 12 Jan 2027London2 DaysUS$1,100
19 to 20 Jan 2027Dubai2 DaysUS$1,100
30 to 31 Mar 2027Pretoria2 DaysR10,000
14 to 15 Jun 2027Durban2 DaysR10,000
Fees exclude VAT. This course can also be delivered in-house at your premises on dates that suit your team, or live online.
To book or ask for an in-house quote

Reply to the email this brochure came with, call +27 81 041 7673, or visit eubiz.co.za and open this course.

EasyUphill Training & ConsultingTailored training that moves teams forward.
+27 81 041 7673  ·  training@eubiz.co.za
68 Sunstone Street, Germiston, 1401  ·  eubiz.co.za