Lessons Learned and Knowledge Capture
Lessons are written at project close and never read again. This course covers capturing knowledge in a form the next project will actually use.
Course outline
What this programme covers, module by module.
- 01Why lessons are written and never read
- 02Capturing throughout delivery rather than at close
- 03Running sessions that surface honest findings
- 04Writing lessons that are specific and actionable
- 05Storage, tagging and retrieval when relevant
- 06Feeding lessons into new project planning
- 07Measuring whether anything actually changed
What you will gain
- Capture lessons throughout rather than at the end
- Run sessions that surface honest findings
- Write lessons that are specific and actionable
- Store lessons so they are found when relevant
- Feed lessons into planning of new projects
- Measure whether lessons changed anything
Who should attend
- Project and programme managers
- Project office staff
- Quality and assurance professionals
- Change and improvement practitioners
Upcoming sessions
| Date | City | Duration | Fees | Book |
|---|---|---|---|---|
| 2 to 3 Nov 2026 | Durban | 2 Days | R10,000 | |
| 17 to 18 Nov 2026 | Cape Town | 2 Days | R10,000 | |
| 7 to 8 Dec 2026 | Johannesburg | 2 Days | R10,000 | |
| 11 to 12 Jan 2027 | London | 2 Days | US$1,100 | |
| 1 to 2 Feb 2027 | Dubai | 2 Days | US$1,100 | |
| 6 to 7 Apr 2027 | Pretoria | 2 Days | R10,000 | |
| 14 to 15 Jun 2027 | Durban | 2 Days | R10,000 |
Fees are per delegate and exclude VAT. Public intakes are confirmed once minimum numbers are met. We also deliver this course on your own schedule, in-house or live online.
Enquire about this course
Register your team or ask for a tailored in-house quote. We reply within one working day.
WhatsApp usCourse brochure (PDF)- Fees from
- R10,000 per delegate
- Duration
- 2 Days
- Field
- Project Management
- Formats
- In-house, public, online
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