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EasyUphill
CORPORATE DEVELOPMENT
+27 81 041 7673
training@eubiz.co.za
68 Sunstone Street, Germiston, 1401
eubiz.co.za
Healthcare & Hospital Management

Hospital Operations Management

Duration
5 Days
Delivery
In-house, public or online
From
R18,000 per delegate
Certificate
On completion
Course overview

Hospitals fail patients more often through flow than through clinical error: beds, theatres and discharges that do not move. This course applies operations management to the hospital setting so that managers can find and fix the constraints.

What you will be able to do
  • Map patient flow and identify the constraints that limit throughput
  • Manage bed capacity, admissions and discharge planning
  • Improve theatre utilisation and scheduling
  • Balance staffing levels against demand patterns
  • Use operational data to drive daily management
  • Lead improvement projects that clinical staff will support
Who should attend
  • Hospital and unit managers
  • Clinical managers with operational duties
  • Health service administrators
  • Quality and improvement officers
Course outline
01
The hospital as a system: flow, capacity and constraints
02
Patient flow mapping from admission to discharge
03
Bed management, occupancy and discharge planning
04
Theatre scheduling, utilisation and turnaround
05
Emergency department flow and crowding
06
Workforce planning, rostering and skill mix
07
Operational dashboards and daily management routines
Upcoming public sessions
DatesVenueDurationFee per delegate
2 to 6 Nov 2026Pretoria5 DaysR18,000
23 to 27 Nov 2026Durban5 DaysR18,000
7 to 11 Dec 2026Cape Town5 DaysR18,000
11 to 15 Jan 2027Johannesburg5 DaysR18,000
25 to 29 Jan 2027London5 DaysUS$1,800
5 to 9 Apr 2027Dubai5 DaysUS$1,800
7 to 11 Jun 2027Pretoria5 DaysR18,000
Fees exclude VAT. This course can also be delivered in-house at your premises on dates that suit your team, or live online.
To book or ask for an in-house quote

Reply to the email this brochure came with, call +27 81 041 7673, or visit eubiz.co.za and open this course.

EasyUphill Training & ConsultingTailored training that moves teams forward.
+27 81 041 7673  ·  training@eubiz.co.za
68 Sunstone Street, Germiston, 1401  ·  eubiz.co.za