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EasyUphill
CORPORATE DEVELOPMENT
+27 81 041 7673
training@eubiz.co.za
68 Sunstone Street, Germiston, 1401
eubiz.co.za
Healthcare & Hospital Management

Healthcare Quality and Patient Safety

Duration
5 Days
Delivery
In-house, public or online
From
R18,000 per delegate
Certificate
On completion
Course overview

Patient harm is usually the product of systems rather than individuals. This programme builds the quality and safety methods that reduce harm: measurement, incident learning, and improvement that lasts beyond the project.

What you will be able to do
  • Build a quality management system for a healthcare setting
  • Measure quality and safety with meaningful indicators
  • Investigate incidents down to system level causes
  • Apply improvement methods to clinical and administrative processes
  • Create a culture in which staff report and learn
  • Prepare a facility for accreditation and external review
Who should attend
  • Quality and patient safety officers
  • Clinical unit and nursing managers
  • Hospital and clinic managers
  • Risk and compliance staff in healthcare
Course outline
01
Quality dimensions and what patient safety actually means
02
Building a quality management system in a health facility
03
Measurement: indicators, sampling and run charts
04
Incident reporting, investigation and root cause analysis
05
Improvement methods and testing change on a small scale
06
Safety culture, human factors and the just culture approach
07
Accreditation standards and preparing for external assessment
Upcoming public sessions
DatesVenueDurationFee per delegate
2 to 6 Nov 2026Dubai5 DaysUS$1,800
16 to 20 Nov 2026Pretoria5 DaysR18,000
30 Nov to 4 Dec 2026Durban5 DaysR18,000
11 to 15 Jan 2027Cape Town5 DaysR18,000
15 to 19 Feb 2027Johannesburg5 DaysR18,000
19 to 23 Apr 2027London5 DaysUS$1,800
5 to 9 Jul 2027Dubai5 DaysUS$1,800
Fees exclude VAT. This course can also be delivered in-house at your premises on dates that suit your team, or live online.
To book or ask for an in-house quote

Reply to the email this brochure came with, call +27 81 041 7673, or visit eubiz.co.za and open this course.

EasyUphill Training & ConsultingTailored training that moves teams forward.
+27 81 041 7673  ·  training@eubiz.co.za
68 Sunstone Street, Germiston, 1401  ·  eubiz.co.za