Governance of Outsourced and Cloud Services
Outsourcing a service does not outsource accountability for it. This course covers governing third parties who run critical processes, including the concentration risk few organisations measure.
Course outline
What this programme covers, module by module.
- 01Outsourcing execution without outsourcing accountability
- 02Identifying critical outsourced services and dependencies
- 03Assessing provider resilience, continuity and subcontracting
- 04Contractual rights: audit, inspection and information
- 05Ongoing oversight and performance monitoring
- 06Concentration risk and single points of failure
- 07Exit planning and provider substitutability
What you will gain
- Identify which outsourced services are critical
- Retain accountability while outsourcing execution
- Assess provider resilience and continuity
- Exercise audit and inspection rights
- Measure concentration risk across providers
- Plan exit from a critical provider
Who should attend
- Risk and compliance professionals
- Technology and operations managers
- Internal auditors
- Executives accountable for outsourced services
Upcoming sessions
| Date | City | Duration | Fees | Book |
|---|---|---|---|---|
| 2 to 3 Nov 2026 | Durban | 2 Days | R10,000 | |
| 16 to 17 Nov 2026 | Cape Town | 2 Days | R10,000 | |
| 30 Nov to 1 Dec 2026 | Johannesburg | 2 Days | R10,000 | |
| 11 to 12 Jan 2027 | London | 2 Days | US$1,100 | |
| 1 to 2 Mar 2027 | Dubai | 2 Days | US$1,100 | |
| 10 to 11 May 2027 | Pretoria | 2 Days | R10,000 | |
| 12 to 13 Jul 2027 | Durban | 2 Days | R10,000 |
Fees are per delegate and exclude VAT. Public intakes are confirmed once minimum numbers are met. We also deliver this course on your own schedule, in-house or live online.
Enquire about this course
Register your team or ask for a tailored in-house quote. We reply within one working day.
WhatsApp usCourse brochure (PDF)- Fees from
- R10,000 per delegate
- Duration
- 2 Days
- Field
- Governance, Risk & Compliance
- Formats
- In-house, public, online
More in Governance, Risk & Compliance
Enterprise Risk Management under ISO 31000
Delegates learn to build and run an enterprise risk management framework aligned with the principles and process of ISO 31000. The course covers risk appetite, identification, analysis, evaluation, and treatment, together with the governance and reporting that hold it all together. Practical sessions include building a risk register and calibrating a risk matrix for a real organisation.
Anti-Money Laundering and Financial Crime Compliance
This course equips compliance staff to detect, prevent, and report money laundering and related financial crime. Delegates study customer due diligence, sanctions screening, transaction monitoring, and suspicious activity reporting within a risk-based framework. The programme reflects the recommendations of the Financial Action Task Force and regional regulatory expectations.
Regulatory Compliance Management Frameworks
Delegates learn to design and operate a structured compliance function that keeps the organisation ahead of its legal and regulatory obligations. The course covers obligation registers, compliance risk assessment, monitoring and testing, and breach management. Emphasis is placed on embedding compliance into business processes rather than treating it as a separate policing activity.



