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EasyUphill
CORPORATE DEVELOPMENT
+27 81 041 7673
training@eubiz.co.za
68 Sunstone Street, Germiston, 1401
eubiz.co.za
Communication & Soft Skills

Giving and Receiving Feedback

Duration
2 Days
Delivery
In-house, public or online
From
R10,000 per delegate
Certificate
On completion
Course overview

Feedback fails when it is stored up, generalised or delivered as a verdict. This course covers giving feedback close to the event and receiving it without defensiveness, in both directions of the reporting line.

What you will be able to do
  • Give feedback close to the event rather than storing it
  • Describe behaviour and impact rather than character
  • Give positive feedback that is specific enough to repeat
  • Receive feedback without defending or collapsing
  • Ask for feedback in a way that gets honest answers
  • Build feedback into ordinary working relationships
Who should attend
  • Managers and team leaders
  • Team members in collaborative roles
  • Human resources practitioners
  • Anyone in a peer review environment
Course outline
01
Why feedback gets stored up and then lands badly
02
Timing: close to the event and in proportion
03
Describing behaviour and impact rather than character
04
Positive feedback specific enough to be repeated
05
Receiving feedback without defending or collapsing
06
Asking for feedback and getting honest answers
07
Making feedback ordinary rather than an event
Upcoming public sessions
DatesVenueDurationFee per delegate
2 to 3 Nov 2026Pretoria2 DaysR10,000
17 to 18 Nov 2026Durban2 DaysR10,000
11 to 12 Jan 2027Cape Town2 DaysR10,000
2 to 3 Mar 2027London2 DaysUS$1,100
3 to 4 May 2027Dubai2 DaysUS$1,100
12 to 13 Jul 2027Pretoria2 DaysR10,000
Fees exclude VAT. This course can also be delivered in-house at your premises on dates that suit your team, or live online.
To book or ask for an in-house quote

Reply to the email this brochure came with, call +27 81 041 7673, or visit eubiz.co.za and open this course.

EasyUphill Training & ConsultingTailored training that moves teams forward.
+27 81 041 7673  ·  training@eubiz.co.za
68 Sunstone Street, Germiston, 1401  ·  eubiz.co.za