Generative AI Tools in the Workplace
Generative tools are already in use across most organisations, often without guidance. This practical course shows staff how to use them well for real work tasks, and where the accuracy and confidentiality traps lie.
Course outline
What this programme covers, module by module.
- 01What generative tools do and how they actually produce answers
- 02Practical uses: drafting, summarising, rewriting and analysis
- 03Writing effective prompts and refining output
- 04Verification: spotting fabrication, bias and confident errors
- 05Confidentiality, personal information and what never to paste in
- 06Choosing which tasks to automate and which to keep human
- 07Acceptable use, disclosure and workplace expectations
What you will gain
- Use generative tools effectively for drafting, summarising and analysis
- Write prompts that produce usable output first time
- Verify output and recognise fabricated or wrong information
- Protect confidential and personal information when using these tools
- Identify tasks worth automating and tasks to leave alone
- Apply your organisation's acceptable use expectations
Who should attend
- Professional and administrative staff
- Managers and team leaders
- Marketing, communications and research staff
- Anyone using these tools for work output
Upcoming sessions
| Date | City | Duration | Fees | Book |
|---|---|---|---|---|
| 2 to 3 Nov 2026 | Cape Town | 2 Days | R10,000 | |
| 16 to 17 Nov 2026 | Johannesburg | 2 Days | R10,000 | |
| 7 to 8 Dec 2026 | London | 2 Days | US$1,100 | |
| 11 to 12 Jan 2027 | Dubai | 2 Days | US$1,100 | |
| 9 to 10 Feb 2027 | Pretoria | 2 Days | R10,000 | |
| 26 to 27 Apr 2027 | Durban | 2 Days | R10,000 | |
| 21 to 22 Jun 2027 | Cape Town | 2 Days | R10,000 |
Fees are per delegate and exclude VAT. Public intakes are confirmed once minimum numbers are met. We also deliver this course on your own schedule, in-house or live online.
Enquire about this course
Register your team or ask for a tailored in-house quote. We reply within one working day.
WhatsApp usCourse brochure (PDF)- Fees from
- R10,000 per delegate
- Duration
- 2 Days
- Field
- Artificial Intelligence & Emerging Technology
- Formats
- In-house, public, online
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