Choose “Save as PDF” as the destination to email Freedom of Information Officer Duties to a client.
EasyUphill
CORPORATE DEVELOPMENT
+27 81 041 7673
training@eubiz.co.za
68 Sunstone Street, Germiston, 1401
eubiz.co.za
training@eubiz.co.za
68 Sunstone Street, Germiston, 1401
eubiz.co.za
Document & Records Management
Freedom of Information Officer Duties
Duration
3 Days
Delivery
In-house, public or online
From
R13,000 per delegate
Certificate
On completion
Course overview
The officer responsible for access requests carries personal duties and statutory deadlines. This course covers what the role requires day to day and how to discharge it without exposing the organisation.
What you will be able to do
- Explain the statutory duties the role carries
- Build and maintain the required manuals and registers
- Log, acknowledge and track requests to deadline
- Decide on access with proper reasoning
- Handle internal appeals and regulator referrals
- Report on request volumes and outcomes
Who should attend
- Information officers and deputies
- Compliance and governance staff
- Records managers supporting requests
- Legal staff advising on access
Course outline
01
What the role is and the duties attached to it
02
Manuals, registers and required publications
03
Receiving, logging, acknowledging and tracking requests
04
Searching, assessing and deciding on access
05
Refusal grounds, reasoning and notice requirements
06
Internal appeals, regulator referrals and escalation
07
Reporting, statistics and demonstrating compliance
Upcoming public sessions
| Dates | Venue | Duration | Fee per delegate |
|---|---|---|---|
| 27 to 29 Oct 2026 | Durban | 3 Days | R13,000 |
| 17 to 19 Nov 2026 | Cape Town | 3 Days | R13,000 |
| 30 Nov to 2 Dec 2026 | Johannesburg | 3 Days | R13,000 |
| 11 to 13 Jan 2027 | London | 3 Days | US$1,500 |
| 22 to 24 Feb 2027 | Dubai | 3 Days | US$1,500 |
| 26 to 28 Apr 2027 | Pretoria | 3 Days | R13,000 |
| 5 to 7 Jul 2027 | Durban | 3 Days | R13,000 |
Fees exclude VAT. This course can also be delivered in-house at your premises on dates that suit your team, or live online.
To book or ask for an in-house quote
Reply to the email this brochure came with, call +27 81 041 7673, or visit eubiz.co.za and open this course.
EasyUphill Training & ConsultingTailored training that moves teams forward.
+27 81 041 7673 · training@eubiz.co.za
68 Sunstone Street, Germiston, 1401 · eubiz.co.za
68 Sunstone Street, Germiston, 1401 · eubiz.co.za