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EasyUphill
CORPORATE DEVELOPMENT
+27 81 041 7673
training@eubiz.co.za
68 Sunstone Street, Germiston, 1401
eubiz.co.za
training@eubiz.co.za
68 Sunstone Street, Germiston, 1401
eubiz.co.za
Communication & Soft Skills
Facilitating Difficult Group Discussions
Duration
3 Days
Delivery
In-house, public or online
From
R13,000 per delegate
Certificate
On completion
Course overview
Some group discussions carry conflict, grief or genuine disagreement, and ordinary facilitation collapses under them. This course covers holding a room through difficult subject matter without either suppressing or being overwhelmed by it.
What you will be able to do
- Prepare a group for a difficult discussion
- Set and hold ground rules that matter
- Manage strong emotion in a group setting
- Keep a discussion productive under disagreement
- Intervene when the discussion becomes harmful
- Close a difficult session responsibly
Who should attend
- Facilitators and trainers
- Human resources and employee relations staff
- Managers leading difficult team sessions
- Community and stakeholder engagement staff
Course outline
01
When ordinary facilitation is not enough
02
Preparing the group and the room
03
Ground rules that hold under pressure
04
Managing strong emotion without shutting it down
05
Genuine disagreement and keeping it productive
06
Intervening when discussion becomes harmful
07
Closing responsibly and following up afterwards
Upcoming public sessions
| Dates | Venue | Duration | Fee per delegate |
|---|---|---|---|
| 2 to 4 Nov 2026 | Dubai | 3 Days | US$1,500 |
| 16 to 18 Nov 2026 | Pretoria | 3 Days | R13,000 |
| 7 to 9 Dec 2026 | Durban | 3 Days | R13,000 |
| 11 to 13 Jan 2027 | Cape Town | 3 Days | R13,000 |
| 1 to 3 Feb 2027 | Johannesburg | 3 Days | R13,000 |
| 12 to 14 Apr 2027 | London | 3 Days | US$1,500 |
| 22 to 24 Jun 2027 | Dubai | 3 Days | US$1,500 |
Fees exclude VAT. This course can also be delivered in-house at your premises on dates that suit your team, or live online.
To book or ask for an in-house quote
Reply to the email this brochure came with, call +27 81 041 7673, or visit eubiz.co.za and open this course.
EasyUphill Training & ConsultingTailored training that moves teams forward.
+27 81 041 7673 · training@eubiz.co.za
68 Sunstone Street, Germiston, 1401 · eubiz.co.za
68 Sunstone Street, Germiston, 1401 · eubiz.co.za