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EasyUphill
CORPORATE DEVELOPMENT
+27 81 041 7673
training@eubiz.co.za
68 Sunstone Street, Germiston, 1401
eubiz.co.za
Leadership & Management

Emotional Intelligence for Effective Leaders

Duration
3 Days
Delivery
In-house, public or online
From
R13,000 per delegate
Certificate
On completion
Course overview

Leaders who understand and manage emotion build stronger, more resilient teams. This course develops self-awareness, empathy, and relationship skills that improve day-to-day management and reduce workplace conflict.

What you will be able to do
  • Recognise your own emotional triggers and responses
  • Regulate reactions under pressure and stress
  • Read the emotional signals of team members accurately
  • Handle difficult conversations with composure
  • Build trust through empathetic communication
Who should attend
  • Team leaders and supervisors
  • Middle managers
  • Newly appointed managers
  • HR business partners
Course outline
01
The four domains of emotional intelligence in a leadership context
02
Recognising your own emotional triggers and default responses
03
Techniques for regulating reactions under pressure and stress
04
Reading the emotional signals of team members accurately
05
Holding difficult conversations with composure and empathy
06
Building trust and psychological safety through empathetic communication
07
Using emotional insight to reduce day to day workplace conflict
Upcoming public sessions
DatesVenueDurationFee per delegate
2 to 4 Nov 2026Cape Town3 DaysR13,000
23 to 25 Nov 2026Johannesburg3 DaysR13,000
11 to 13 Jan 2027London3 DaysUS$1,500
1 to 3 Feb 2027Dubai3 DaysUS$1,500
12 to 14 Apr 2027Pretoria3 DaysR13,000
21 to 23 Jun 2027Durban3 DaysR13,000
Fees exclude VAT. This course can also be delivered in-house at your premises on dates that suit your team, or live online.
To book or ask for an in-house quote

Reply to the email this brochure came with, call +27 81 041 7673, or visit eubiz.co.za and open this course.

EasyUphill Training & ConsultingTailored training that moves teams forward.
+27 81 041 7673  ·  training@eubiz.co.za
68 Sunstone Street, Germiston, 1401  ·  eubiz.co.za