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EasyUphill
CORPORATE DEVELOPMENT
+27 81 041 7673
training@eubiz.co.za
68 Sunstone Street, Germiston, 1401
eubiz.co.za
training@eubiz.co.za
68 Sunstone Street, Germiston, 1401
eubiz.co.za
Healthcare & Hospital Management
Emergency Department Management
Duration
5 Days
Delivery
In-house, public or online
From
R18,000 per delegate
Certificate
On completion
Course overview
Emergency departments fail through crowding and flow long before they fail clinically. This course covers triage, streaming, capacity and the escalation arrangements that keep an emergency service safe when demand exceeds capacity.
What you will be able to do
- Design triage and streaming that match demand patterns
- Manage patient flow and reduce time to treatment
- Forecast demand and roster against it
- Operate escalation plans when the department is overwhelmed
- Manage the interface with inpatient bed capacity
- Monitor performance and safety indicators meaningfully
Who should attend
- Emergency department managers and clinical leads
- Nursing unit managers in emergency care
- Hospital operations managers
- Quality and patient safety staff
Course outline
01
Why emergency departments fail on flow rather than clinical care
02
Triage systems, streaming and rapid assessment
03
Demand patterns, forecasting and rostering
04
Reducing time to treatment and internal waits
05
Crowding, exit block and the inpatient interface
06
Escalation plans and full capacity protocols
07
Performance and safety indicators worth watching
Upcoming public sessions
| Dates | Venue | Duration | Fee per delegate |
|---|---|---|---|
| 26 to 30 Oct 2026 | Durban | 5 Days | R18,000 |
| 16 to 20 Nov 2026 | Cape Town | 5 Days | R18,000 |
| 11 to 15 Jan 2027 | Johannesburg | 5 Days | R18,000 |
| 8 to 12 Feb 2027 | Dubai | 5 Days | US$1,800 |
| 26 to 30 Apr 2027 | Pretoria | 5 Days | R18,000 |
| 21 to 25 Jun 2027 | Durban | 5 Days | R18,000 |
Fees exclude VAT. This course can also be delivered in-house at your premises on dates that suit your team, or live online.
To book or ask for an in-house quote
Reply to the email this brochure came with, call +27 81 041 7673, or visit eubiz.co.za and open this course.
EasyUphill Training & ConsultingTailored training that moves teams forward.
+27 81 041 7673 · training@eubiz.co.za
68 Sunstone Street, Germiston, 1401 · eubiz.co.za
68 Sunstone Street, Germiston, 1401 · eubiz.co.za