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EasyUphill
CORPORATE DEVELOPMENT
+27 81 041 7673
training@eubiz.co.za
68 Sunstone Street, Germiston, 1401
eubiz.co.za
Healthcare & Hospital Management

Dental Practice Administration

Duration
3 Days
Delivery
In-house, public or online
From
R13,000 per delegate
Certificate
On completion
Course overview

Dental practices run tight appointment books where a single failed appointment costs the slot outright. This course covers the administration that keeps a practice full, compliant and paid.

What you will be able to do
  • Manage appointment scheduling and reduce failures
  • Handle patient records and recall systems
  • Manage billing, medical schemes and collections
  • Maintain infection control and sterilisation records
  • Control stock, materials and equipment servicing
  • Handle patient complaints and expectations
Who should attend
  • Dental practice managers and administrators
  • Reception and support staff in dentistry
  • Practice owners
  • Health administrators in private practice
Course outline
01
The economics of a dental appointment book
02
Scheduling, recall systems and reducing failed appointments
03
Patient records, consent and confidentiality
04
Billing, medical scheme claims and collections
05
Infection control, sterilisation and record keeping
06
Stock, materials, equipment servicing and calibration
07
Complaints, expectations and patient communication
Upcoming public sessions
DatesVenueDurationFee per delegate
9 to 11 Nov 2026Dubai3 DaysUS$1,500
23 to 25 Nov 2026Pretoria3 DaysR13,000
11 to 13 Jan 2027Durban3 DaysR13,000
22 to 24 Feb 2027Johannesburg3 DaysR13,000
4 to 6 May 2027London3 DaysUS$1,500
19 to 21 Jul 2027Dubai3 DaysUS$1,500
Fees exclude VAT. This course can also be delivered in-house at your premises on dates that suit your team, or live online.
To book or ask for an in-house quote

Reply to the email this brochure came with, call +27 81 041 7673, or visit eubiz.co.za and open this course.

EasyUphill Training & ConsultingTailored training that moves teams forward.
+27 81 041 7673  ·  training@eubiz.co.za
68 Sunstone Street, Germiston, 1401  ·  eubiz.co.za