Conducting Workplace Investigations
A botched investigation can cause more damage than the original allegation. This course covers planning, evidence, interviewing and reporting so that findings are fair, defensible and survive challenge.
Course outline
What this programme covers, module by module.
- 01What a defensible investigation requires
- 02Terms of reference, scope and independence
- 03Evidence: gathering, preserving and handling
- 04Interviewing complainants, witnesses and respondents
- 05Assessing credibility and weighing conflicting accounts
- 06Findings, standard of proof and reasoning
- 07Reporting, confidentiality and surviving challenge
What you will gain
- Plan an investigation with clear terms of reference
- Preserve and handle evidence properly
- Interview complainants, witnesses and respondents fairly
- Assess credibility and weigh conflicting accounts
- Reach findings on the correct standard of proof
- Report in a way that withstands legal challenge
Who should attend
- Investigators and compliance officers
- Human resources and employee relations staff
- Internal auditors
- Managers appointed to investigate
Upcoming sessions
| Date | City | Duration | Fees | Book |
|---|---|---|---|---|
| 2 to 4 Nov 2026 | Cape Town | 3 Days | R13,000 | |
| 16 to 18 Nov 2026 | Johannesburg | 3 Days | R13,000 | |
| 30 Nov to 2 Dec 2026 | London | 3 Days | US$1,500 | |
| 11 to 13 Jan 2027 | Dubai | 3 Days | US$1,500 | |
| 8 to 10 Feb 2027 | Pretoria | 3 Days | R13,000 | |
| 19 to 21 Apr 2027 | Durban | 3 Days | R13,000 | |
| 28 to 30 Jun 2027 | Cape Town | 3 Days | R13,000 |
Fees are per delegate and exclude VAT. Public intakes are confirmed once minimum numbers are met. We also deliver this course on your own schedule, in-house or live online.
Enquire about this course
Register your team or ask for a tailored in-house quote. We reply within one working day.
WhatsApp usCourse brochure (PDF)- Fees from
- R13,000 per delegate
- Duration
- 3 Days
- Field
- Governance, Risk & Compliance
- Formats
- In-house, public, online
More in Governance, Risk & Compliance
Enterprise Risk Management under ISO 31000
Delegates learn to build and run an enterprise risk management framework aligned with the principles and process of ISO 31000. The course covers risk appetite, identification, analysis, evaluation, and treatment, together with the governance and reporting that hold it all together. Practical sessions include building a risk register and calibrating a risk matrix for a real organisation.
Anti-Money Laundering and Financial Crime Compliance
This course equips compliance staff to detect, prevent, and report money laundering and related financial crime. Delegates study customer due diligence, sanctions screening, transaction monitoring, and suspicious activity reporting within a risk-based framework. The programme reflects the recommendations of the Financial Action Task Force and regional regulatory expectations.
Regulatory Compliance Management Frameworks
Delegates learn to design and operate a structured compliance function that keeps the organisation ahead of its legal and regulatory obligations. The course covers obligation registers, compliance risk assessment, monitoring and testing, and breach management. Emphasis is placed on embedding compliance into business processes rather than treating it as a separate policing activity.


