Capacity and Utilisation Analytics
Organisations add capacity they do not need and run out of the capacity they do, because utilisation is measured as an average across a period that hides the peaks. This course covers measuring it properly.
Course outline
What this programme covers, module by module.
- 01Averages that hide the peaks
- 02Defining capacity and utilisation for your own operation
- 03Measuring demand at the resolution peaks actually occur
- 04Constraint, bottleneck and scheduling failure told apart
- 05Queueing effects and what they do to service levels
- 06Modelling the effect of adding, moving or shedding capacity
- 07Reporting so a capacity decision actually follows
What you will gain
- Define capacity and utilisation for your operation
- Measure demand at the resolution the peaks occur
- Separate genuine constraint from scheduling failure
- Model the effect of adding or moving capacity
- Detect queueing and its effect on service
- Report utilisation so decisions follow
Who should attend
- Operations analysts and planners
- Service and facility managers
- Healthcare and logistics scheduling staff
- Finance staff assessing capital requests
Upcoming sessions
| Date | City | Duration | Fees | Book |
|---|---|---|---|---|
| 27 to 28 Oct 2026 | Cape Town | 2 Days | R10,000 | |
| 16 to 17 Nov 2026 | Johannesburg | 2 Days | R10,000 | |
| 8 to 9 Dec 2026 | London | 2 Days | US$1,100 | |
| 11 to 12 Jan 2027 | Dubai | 2 Days | US$1,100 | |
| 16 to 17 Feb 2027 | Pretoria | 2 Days | R10,000 | |
| 3 to 4 May 2027 | Durban | 2 Days | R10,000 | |
| 29 to 30 Jun 2027 | Cape Town | 2 Days | R10,000 |
Fees are per delegate and exclude VAT. Public intakes are confirmed once minimum numbers are met. We also deliver this course on your own schedule, in-house or live online.
Enquire about this course
Register your team or ask for a tailored in-house quote. We reply within one working day.
WhatsApp usCourse brochure (PDF)- Fees from
- R10,000 per delegate
- Duration
- 2 Days
- Field
- Data & Analytics
- Formats
- In-house, public, online
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