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EasyUphill
CORPORATE DEVELOPMENT
+27 81 041 7673
training@eubiz.co.za
68 Sunstone Street, Germiston, 1401
eubiz.co.za
Administration & Office Management

Business Etiquette and Professional Conduct

Duration
2 Days
Delivery
In-house, public or online
From
R10,000 per delegate
Certificate
On completion
Course overview

Professional courtesy shapes how colleagues and clients experience an organisation. This workshop covers the conventions of business conduct, from communication and dress to meetings, dining, and cross-cultural courtesy.

What you will be able to do
  • Apply professional courtesy in daily interactions
  • Handle introductions, greetings, and titles correctly
  • Communicate politely across email and phone
  • Conduct yourself well in meetings and events
  • Observe etiquette in cross-cultural settings
  • Represent the organisation with professionalism
Who should attend
  • Administrative and front office staff
  • New employees and graduates
  • Client-facing professionals
  • Anyone representing their organisation
Course outline
01
Applying professional courtesy in everyday interactions
02
Handling introductions, greetings and titles correctly
03
Communicating politely and appropriately by email and phone
04
Conducting yourself well in meetings, dining and events
05
Observing etiquette and courtesy in cross-cultural settings
06
Representing the organisation with consistent professionalism
07
Navigating dress codes and workplace social norms
Upcoming public sessions
DatesVenueDurationFee per delegate
26 to 27 Oct 2026Cape Town2 DaysR10,000
16 to 17 Nov 2026Johannesburg2 DaysR10,000
7 to 8 Dec 2026London2 DaysUS$1,100
11 to 12 Jan 2027Dubai2 DaysUS$1,100
15 to 16 Feb 2027Pretoria2 DaysR10,000
4 to 5 May 2027Durban2 DaysR10,000
12 to 13 Jul 2027Cape Town2 DaysR10,000
Fees exclude VAT. This course can also be delivered in-house at your premises on dates that suit your team, or live online.
To book or ask for an in-house quote

Reply to the email this brochure came with, call +27 81 041 7673, or visit eubiz.co.za and open this course.

EasyUphill Training & ConsultingTailored training that moves teams forward.
+27 81 041 7673  ·  training@eubiz.co.za
68 Sunstone Street, Germiston, 1401  ·  eubiz.co.za