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EasyUphill
CORPORATE DEVELOPMENT
+27 81 041 7673
training@eubiz.co.za
68 Sunstone Street, Germiston, 1401
eubiz.co.za
training@eubiz.co.za
68 Sunstone Street, Germiston, 1401
eubiz.co.za
IT & Digital Skills
Business Continuity for IT Services
Duration
3 Days
Delivery
In-house, public or online
From
R13,000 per delegate
Certificate
On completion
Course overview
When systems go down the questions are how long, how much data is lost and who decides. This course covers continuity planning for services rather than servers, including the decisions that must be made under pressure.
What you will be able to do
- Map services to the business processes that depend on them
- Set service continuity objectives with the business
- Design resilience proportionate to service criticality
- Define invocation criteria and decision authority
- Coordinate technical recovery with business workarounds
- Exercise plans and improve from what fails
Who should attend
- IT service and infrastructure managers
- Business continuity coordinators
- Service desk and operations leads
- Risk and audit staff reviewing IT resilience
Course outline
01
Thinking in services rather than servers
02
Service mapping and dependency analysis
03
Continuity objectives agreed with the business
04
Resilience options and proportionate design
05
Invocation criteria, decision authority and communication
06
Technical recovery alongside business workarounds
07
Exercising, learning and maintaining the plans
Upcoming public sessions
| Dates | Venue | Duration | Fee per delegate |
|---|---|---|---|
| 9 to 11 Nov 2026 | Dubai | 3 Days | US$1,500 |
| 23 to 25 Nov 2026 | Pretoria | 3 Days | R13,000 |
| 7 to 9 Dec 2026 | Durban | 3 Days | R13,000 |
| 11 to 13 Jan 2027 | Cape Town | 3 Days | R13,000 |
| 22 to 24 Feb 2027 | Johannesburg | 3 Days | R13,000 |
| 3 to 5 May 2027 | London | 3 Days | US$1,500 |
| 12 to 14 Jul 2027 | Dubai | 3 Days | US$1,500 |
Fees exclude VAT. This course can also be delivered in-house at your premises on dates that suit your team, or live online.
To book or ask for an in-house quote
Reply to the email this brochure came with, call +27 81 041 7673, or visit eubiz.co.za and open this course.
EasyUphill Training & ConsultingTailored training that moves teams forward.
+27 81 041 7673 · training@eubiz.co.za
68 Sunstone Street, Germiston, 1401 · eubiz.co.za
68 Sunstone Street, Germiston, 1401 · eubiz.co.za