Building a Records Awareness Campaign
Records policy fails when staff have never understood what it asks of them. This course covers building awareness that changes filing behaviour rather than adding another policy nobody reads.
Course outline
What this programme covers, module by module.
- 01Why records policy fails to reach behaviour
- 02Identifying the specific behaviours to change
- 03Segmenting messages by role and daily task
- 04Channels staff genuinely pay attention to
- 05Making the compliant path the easy path
- 06Local champions, coordinators and peer influence
- 07Measuring behaviour change rather than attendance
What you will gain
- Identify the behaviours that need to change
- Segment messages by role and what each does
- Choose channels staff actually pay attention to
- Make compliance easier rather than only mandatory
- Recruit local champions in each department
- Measure behaviour change rather than attendance
Who should attend
- Records and information managers
- Communications and internal engagement staff
- Compliance officers
- Departmental records coordinators
Upcoming sessions
| Date | City | Duration | Fees | Book |
|---|---|---|---|---|
| 2 to 3 Nov 2026 | Johannesburg | 2 Days | R10,000 | |
| 16 to 17 Nov 2026 | London | 2 Days | US$1,100 | |
| 7 to 8 Dec 2026 | Dubai | 2 Days | US$1,100 | |
| 11 to 12 Jan 2027 | Pretoria | 2 Days | R10,000 | |
| 25 to 26 Jan 2027 | Durban | 2 Days | R10,000 | |
| 12 to 13 Apr 2027 | Cape Town | 2 Days | R10,000 | |
| 21 to 22 Jun 2027 | Johannesburg | 2 Days | R10,000 |
Fees are per delegate and exclude VAT. Public intakes are confirmed once minimum numbers are met. We also deliver this course on your own schedule, in-house or live online.
Enquire about this course
Register your team or ask for a tailored in-house quote. We reply within one working day.
WhatsApp usCourse brochure (PDF)- Fees from
- R10,000 per delegate
- Duration
- 2 Days
- Field
- Document & Records Management
- Formats
- In-house, public, online
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