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EasyUphill
CORPORATE DEVELOPMENT
+27 81 041 7673
training@eubiz.co.za
68 Sunstone Street, Germiston, 1401
eubiz.co.za
Document & Records Management

Access to Information and Disclosure Requests

Duration
2 Days
Delivery
In-house, public or online
From
R10,000 per delegate
Certificate
On completion
Course overview

Requests for access to records arrive with deadlines and legal consequences. This course covers how to receive, assess and answer them correctly, including the grounds on which access may lawfully be refused.

What you will be able to do
  • Recognise a valid request for access and log it correctly
  • Locate and assess the records within scope of a request
  • Apply the grounds for refusal accurately and narrowly
  • Redact records properly before release
  • Respond within the required timeframes and in the required form
  • Handle internal appeals and escalation
Who should attend
  • Information officers and deputies
  • Records and registry staff
  • Legal and compliance professionals
  • Administrators handling requests
Course outline
01
The right of access and the duties it places on organisations
02
Receiving, validating and logging a request
03
Searching for and assessing records within scope
04
Grounds for refusal and how narrowly they must be applied
05
Redaction technique and its common failures
06
Response formats, timeframes and fees
07
Internal appeals, escalation and record keeping on requests
Upcoming public sessions
DatesVenueDurationFee per delegate
2 to 3 Nov 2026Dubai2 DaysUS$1,100
23 to 24 Nov 2026Pretoria2 DaysR10,000
11 to 12 Jan 2027Durban2 DaysR10,000
1 to 2 Mar 2027Johannesburg2 DaysR10,000
17 to 18 May 2027London2 DaysUS$1,100
12 to 13 Jul 2027Dubai2 DaysUS$1,100
Fees exclude VAT. This course can also be delivered in-house at your premises on dates that suit your team, or live online.
To book or ask for an in-house quote

Reply to the email this brochure came with, call +27 81 041 7673, or visit eubiz.co.za and open this course.

EasyUphill Training & ConsultingTailored training that moves teams forward.
+27 81 041 7673  ·  training@eubiz.co.za
68 Sunstone Street, Germiston, 1401  ·  eubiz.co.za